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A
Review by Robert Jewitt
At Home With Computers
explores how a technological artefact such as the personal home
computer, accrues meaning through a range of process such as
home-building, ownership and consumption, the redrafting of time and
space relations, mediation across physical and mental boundaries,
and the construction of self-identity. The starting point for
Lally’s book is to highlight the significance of material items in
the production and reproduction of everyday culture. Lally claims
that computers are ‘powerful cultural symbols’ capable of
‘profoundly reshaping the world around us’ (p.1), especially when
contextualised within the domestic realm.
The book emerges from Lally’s PhD thesis
which draws upon the results of interview data, undertaken in 31
diverse households in western Sydney and comprising of 95
individuals. Initial formal interviews were conducted in 1996 and
were supplemented with informal follow-up interviews, often
undertaken in the interviewee’s home or workplace. Lally includes a
range of different household types (including the elderly,
single-parent households, etc) in order to provide a more complex
analysis of a range of different experiences of the home computer
than much of the previously literature on the uses of information
communication technology has produced.
Lally introduces the reader to a range
of issues and themes and then tests these ideas against the backdrop
of her interview subjects. It is here that Lally introduces the
reader to the Mafredottis family in the guise of a case study. This
serves to connect the themes that Lally has previously introduced
within a tangible context.
With a clear and insightful writing
style Lally argues that the experiences of consuming, owning and
using a computer are continual processes, through which we construct
and negotiate the understanding of our relationships with other
everyday objects, people and spaces. It is not just that we affect
the meaning of objects, but that they also have their own
constraining and enabling affects upon the meaning-making process.
Lally’s subjects both ‘adopt and contradict’ (p.3) the widely
circulated discourses of home computing and everything that the term
entails, bringing into question the legitimacy of institutional
voices via the exploration of material culture in action.
The second chapter begins by drawing on
the work of Daniel Miller (after Hegel) in order to explore the
relationship of ownership via the concept of ‘objectification’
(p.25). This serves to act as the connecting block between
home-building, ownership and technology – the major themes which
continue throughout the book. Drawing on Giddens, Lally (p.44)
argues that material objects and possessions, the home computer in
particular, act as ‘scaffolding’ for the self, yet they also provide
us with potential threats to our sense of ontological security as
they have the potential to mediate between physical and mental
worlds, between the present and imagined alternative states.
Lally includes an interesting historical
account which looks at the changing representations of home
computing through the prism of lifestyle advertising and the ongoing
evolution of computer functionality. She fits the domestication of
the home computer with a social shaping of technology thesis
familiar to many. This connects well to the following chapter in
which the culmination of the issues raised thus far begin to be
applied against the responses of her interviewees. Lally explores
anxieties surrounding technological progress as embodied in
discourses surrounding the home computer, particularly in relation
to education and employment. The incorporation of the computer into
the home allows for an analysis of individual response to wider
social forces, resulting in reflective responses from the
interviewees on issues such as the ethics of software piracy,
self-development and cultural competences.
Subsequent chapters explore the spatial
and temporal changes brought about by the presence of a computer in
the home, with particular emphasis focussing upon the relationships
between different household members. Lally looks at how the home
computer is used by parents and children for educational purposes
(with the former managing the latter’s use of the device); how
computer based game-playing can be seen as a social activity,
particularly as men play with their children; the use of the
internet to facilitate mediated interaction and its function as an
information utility. Overall, the computer becomes effectively
integrated into the everyday household activity over time and its
usage becomes effectively normalised.
When exploring the role of gender in
computer use Lally indicates that the items themselves are designed
and manufactured in such ways that serve to exclude or discourage
women. The computer symbolises masculine values and ideals.
However, the women in Lally’s study gained a sense of empowerment
through their mastery of the home computer as they resist what they
perceive to be cultural ideas of how women are supposed to act.
Following Van Zoonen and Cockburn, Lally’s respondents fit the model
of gender as dynamic and not fixed. For them, the relationship
between objects and expectations is relational and flexible.
Building on the relational notion of
objects, the later chapters explore the aesthetics of the home
computer, focussing on the place of the computer in the home. Lally
includes photographs of her interviewees’ computers in their
domestic environment whilst discussing how the computer has to
relate to other domestic objects. The beige box and monitor can
seem out of place in the home environment and this is something many
of her household members have to negotiate. The home computer as a
‘machine for living’ (p.175) transforms the relationships and
functions between other household objects in a collaborative way.
They have to compete with furniture and other objects in order to
secure their space. It would be worth Lally revisiting this notion
in light of the recent evolution of home computers as the beige box
in the corner of the living room to the current trend for them to be
aesthetically desirable integrated media centres (typified by
Apple’s iMac range).
There are a number of minor criticisms
which can be levelled at Lally, one of which is the integration of
her audience research material. We are seldom given much in the way
of information about each individual household’s constitutional
setup, family dynamic or consumption style, as most of the
quotations from Lally’s interviewees are integrated to suit her
thesis and are often devoid of contextualisation. As a result, we
are kept at a restrained distance from the raw data. This is a
minor criticism and one which Lally pre-empts to some degree by the
inclusion of a brief appendix which provides some welcome background
information about her subjects and their main types of computer
use. One other criticism can be levelled at Lally in that for all
the emphasis she place upon the relational nature of objects, we
seldom see this followed through in relation to other domestic
media. This may have provided a tantalising insight to the
significance of the home computers emergence as a domestic medium at
the expense of what seems to be a declining interest in other older
more established media. Such an inclusion would have been
worthwhile, although it would have added to the already large scope
present in this text.
These criticisms are minor and the book
does come highly recommended. It is well written throughout,
clearly focussed and logically developed. It should be useful to
anyone interested in empirical work on domestic computer use or the
everyday emergence of new media, as well as those interested
material culture. As with much audience research material, Lally
confirms much of what we might have already suspected, as well as
providing some unpredictable observations. This is a welcome
addition to empirical literature concerned with the usages of
information communication technologies, and should appeal to
students and academics alike.
Contact (by e-mail):
Robert Jewitt
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